Frequently Asked Questions About Oriental Rug Cleaning

Do you clean oriental rugs directly?

No. We do not perform rug cleaning services ourselves. We operate as a referral and connection service, helping homeowners connect with independent, professional oriental rug cleaning specialists. When you call, you’ll be connected with a qualified service provider who can inspect your rug and explain their cleaning process in detail.

This approach allows you to speak directly with the professional who will be handling your rug, ask questions, and decide if they’re the right fit for your needs.


Why do oriental rugs require specialized cleaning?

Oriental rugs are fundamentally different from standard carpets or synthetic area rugs. Many are hand-knotted or hand-woven, made with natural fibers like wool or silk, and dyed using vegetable or natural pigments.

Improper cleaning can cause permanent issues such as color bleeding, fiber damage, shrinkage, or loss of value. Specialized oriental rug cleaning professionals understand how to identify fiber types, test dyes, and use cleaning methods that protect the rug’s structure and appearance.


How often should an oriental rug be professionally cleaned?

In most homes, oriental rugs should be professionally cleaned every 1 to 3 years, depending on foot traffic, pets, children, and environmental factors. Rugs in high-traffic areas or homes with pets may need more frequent cleaning.

Regular professional cleaning helps remove embedded dirt and grit that can slowly wear down fibers over time, extending the life of the rug and preserving its beauty.


Can pet stains and odors really be removed from oriental rugs?

In many cases, yes. Professional oriental rug cleaners use specialized treatments designed to neutralize pet odors and address urine contamination at the fiber and backing level.

Results depend on factors such as how long the stain has been present, how deeply it has penetrated, and the rug’s materials. Early treatment significantly increases the chances of successful odor and stain removal, which is why calling sooner rather than later is recommended.


Is it safe to clean antique or heirloom rugs?

Yes—when handled by experienced professionals. Antique and heirloom rugs often require extra care due to age, fragile fibers, and natural dyes.

The specialists you’re connected with can evaluate the rug’s condition and determine the safest cleaning method to preserve its integrity. In many cases, gentle hand-cleaning and controlled drying techniques are used to minimize stress on older rugs.


Do oriental rug cleaners offer pickup and delivery?

Many professional rug cleaning services offer pickup and delivery, especially for larger, heavier, or more delicate rugs. This makes the process convenient and reduces the risk of damage during transport.

Availability varies by provider, so it’s best to ask about pickup and delivery options when you call.


How long does oriental rug cleaning usually take?

Cleaning time can vary depending on the rug’s size, condition, and the type of treatment required. In general, professional oriental rug cleaning can take anywhere from a few days to a week or more.

More extensive treatments, such as odor removal or stain correction, may require additional time to ensure proper drying and safe results.


Can all stains be removed from oriental rugs?

Not all stains can be completely removed, especially if they are old, have been previously treated incorrectly, or involve certain substances. However, professional cleaning can often significantly improve the appearance of stained rugs.

A qualified rug cleaning specialist can assess the stain and explain what level of improvement is realistically achievable before work begins.


Is dry cleaning safe for oriental rugs?

Dry cleaning is not always appropriate for oriental rugs and depends on the rug’s fibers, dyes, and construction. Some rugs respond better to controlled hand-washing, while others may require alternative low-moisture methods.

The professionals you’re connected with can determine the safest and most effective cleaning approach after inspecting your rug.


What happens if my rug has water damage?

Water exposure can be especially harmful to oriental rugs, potentially leading to dye bleeding, fiber weakening, or mold growth if not addressed quickly.

Prompt professional treatment is critical. Early intervention can often prevent long-term damage, which is why calling as soon as possible after water exposure is strongly recommended.


Is there any obligation to hire after I call?

No. There is no obligation to move forward with service simply because you called. Speaking with a professional allows you to ask questions, understand your options, and decide what’s best for your rug.

Our goal is to help you connect with knowledgeable professionals so you can make an informed decision with confidence.


Why should I call instead of trying to clean the rug myself?

DIY cleaning methods often cause more harm than good when it comes to oriental rugs. Household cleaners, excessive moisture, or improper techniques can permanently damage fibers and dyes.

Calling connects you with specialists who have the training, equipment, and experience to clean your rug safely—protecting both its appearance and long-term value.


📞 Still Have Questions?

The fastest way to get answers specific to your rug is to call now and speak directly with a professional oriental rug cleaning specialist. A quick conversation can help you understand your rug’s condition, available options, and next steps.